Many people say that they would like to learn the secrets to mobile marketing. Like anything else, you need to have the right information about the right ways to do it in order to be successful. This article contains a number of tips that will help you on your way to mobile marketing.
Use your message recipient’s real name. People like to feel important and recognized, and adding their real name to any messages you send out will give them those feelings. Making your customer feel like you are personalizing messages to them is a great way to make them feel welcome to your business.
Maintain your program. There is nothing more disappointing for a customer than to sign up for a mobile marketing campaign and never hear anything from the company. Take the time to send customers a message at least once a week, even if it just something simple, like telling them you are glad to have them aboard.
Decide now whether you’re going to use QR or 2D codes in your mobile campaign. Your audience may not understand how to leverage certain technology out there, so you need to ensure that you’re going with something current, popular and people-friendly. You’re marketing to basic folks; not everyone will be tech-savvy.
Never neglect to cater to the people who aren’t responding to you in a mobile marketing campaign if you want even more customers. You should also do more to bring back repeat customers, but also fix what’s not working with your campaign so that you can entice more people to stop in.
Your mobile marketing campaign should never replace an existing campaign; it should simply complement it. You should be using mobile marketing in order to keep your current customers and/or to cater to mobile users within your market niche. Just make sure to keep your other campaigns running.
When defining your goals for your mobile marketing campaign, always make sure to keep them both manageable and feasible. There’s nothing quite as damaging to a campaign like this than to set really high expectations, and what’s worse is that some marketers try complicated methods while thinking they will help. Keep things simple and doable.
Use a platform that allows you to personalize your messages by way of tokens. Personalizing something is always a great touch. You can put your recipient’s name in every message making it a little more likely they will want to read it. Just keep in mind the 160 character limit when doing using tokens with email formatting.
Giving customers preferred status is a proven way of increasing loyalty and sales, so tell your customers they are “preferred” and “elite members” and bring more of them in! Making exclusive offers only to your mobile marketing customers and giving them special titles will increase the likelihood of them purchasing your products or services, and it will definitely get them talking to others about the benefits of being your customer!
Before your company decides on creating their own mobile app, make sure it’s something that is needed by your customers. If your app doesn’t have an obvious usefulness, customers won’t download it and it won’t help your business at all.
Here is an tip for anyone new to mobile marketing. Go to your customers and promote in a way that matches their behavior. Many people use social networking sites or search for local products through mobile apps or mobile browsers. Advertise on the these areas to your audience better.
Before you launch your mobile marketing campaign, it is important to conduct a test to make sure that everything runs like it should. Find some friends or family that all have different phones to be your testers and send them texts. Have them give you feedback on how everything looked and if it was quick and to the point.
When you are designing your mobile marketing campaign, it is important to remember that many people have a slower data connection when using a phone. They also are looking at your site on a very small screen. You want to design your website so that these customers will not miss out on anything.
When building your database for mobile marketing, get legitimate permission from your audience to receive your communication. It may be very tempting to just dump all of those mobile numbers you have accumulated right into a campaign system, but you may not be doing yourself a favor. Mobile marketing is disliked by many people, as it is more intrusive than other forms of advertising. You may drive a decent amount of your user base away by subscribing them without permission.
To take your mobile marketing to the next level, promote your phone number. It sounds mundane to promote a telephone number when the mobile marketplace is chock full of location aware services and directions on demand. But, do not forget most mobile devices are phones. Get your phone number out in the open. Place it prominently on the home page of your optimized website. Just one click of that phone number gives them easy access to your company.
If you are using email as part of your mobile strategy, consider using a text strategy instead of HTML. If you haven’t optimized your HTML creative for a mobile device, the email itself can be incredibly hard to read in a mobile environment. A text email is perfect for mobile users, as it will appear exactly the same way across all email clients and it’s easy to read on small screens.
If you can, address the recipient of the message by their name. People will be more likely to pay attention to the message if it is addressed to them directly. Address them in an energetic manner so that you capture their attention and encourage them to find out more about your campaign.
As was stated at the beginning of the article, many people are interested in mobile marketing but are not sure where to start. If you know the right way to utilize this avenue, the process of doing it becomes much easier. Apply this article’s advice and you will be on your way to using mobile marketing with ease.
