what is sync issue in family tree maker
Sync issues in Family Tree Maker 2021 (FTM) refer to problems or errors that occur when trying to synchronize your family tree data with your online tree on Ancestry.com. This can happen for a variety of reasons, including:
1. Internet connection problems: If your internet connection is unstable or slow, it can cause sync issues.
2. Software conflicts: If you have other software running on your computer that conflicts with FTM, it can cause sync issues.
3. Incorrect login credentials: If you have entered the wrong login information for your Ancestry account, it can cause sync issues.
4. Corrupted or outdated software: If your version of FTM is out of date or has become corrupted, it can cause sync issues.
5. Issues with the Ancestry server: If there are problems with the Ancestry server, it can cause sync issues.
6. Inconsistencies between local and online tree: If there are inconsistencies between your local tree in FTM and your online tree on Ancestry.com, it can cause sync issues.
To resolve sync issues in FTM, you can try the following:
1. Check your internet connection and ensure that it is stable and fast.
2. Close any other software that may be running on your computer that may conflict with Family tree maker windows 10.
3. Verify that your login credentials for your Ancestry account are correct.
4. Update to the latest version of FTM and ensure that the software is not corrupted.
5. Try syncing your tree again later, if the issue is on Ancestry server side it will be resolved.
6. Manually resolve any inconsistencies between your local and online tree.
If you continue to experience sync issues in FTM despite trying these solutions, you may want to contact Ancestry support for further assistance.
Sync Issue – Media Not Uploading from FTM 2017 for Mac
Sync issues with media not uploading from Family Tree Maker 2017 for Mac (FTM) can happen for a variety of reasons, including:
1. Incorrect login credentials: If you have entered the wrong login information for your Ancestry account, it can cause sync issues with media not uploading.
2. Internet connection problems: If your internet connection is unstable or slow, it can cause sync issues with media not uploading.
3. File size limitations: Ancestry.com has a file size limit for media uploads, if the media files you are trying to upload are larger than the limit, it will cause sync issues.
4. File format limitations: Ancestry.com only supports certain file formats for media uploads, if the media files you are trying to upload are in an unsupported format, it will cause sync issues.
5. Permission issues: If you don’t have the proper permissions to upload media files to your Ancestry tree, it can cause sync issues.
6. Conflicts with other software: If you have other software running on your computer that conflicts with FTM, it can cause sync issues.
To resolve sync issues with media not uploading from FTM 2017 for Mac, you can try the following:
1. Verify that your login credentials for your Ancestry account are correct.
2. Check your internet connection and ensure that it is stable and fast.
3. Resize or convert the media files you are trying to upload to meet the file size and format requirements of Ancestry.com.
4. Close any other software that may be running on your computer that may conflict with FTM.
5. Verify that you have the proper permissions to upload media files to your Ancestry tree.
6. Try syncing again later.
If you continue to experience sync issues with media not uploading from FTM 2017 for Mac despite trying these solutions, you may want to contact Ancestry support for further assistance.
